Contact Us
We're a small team.
We actually respond.
Pick the right channel for your question and you'll hear back fast. Telegram is usually the quickest.
Telegram Community
Fastest response. Ask questions, report issues, or just see what the community is talking about. Most of the team is active here daily.
t.me/locklabsTwitter / X
Follow us for protocol updates, new chain announcements, and security disclosures. DMs are open for non-urgent inquiries.
@locklabs_orgGitHub Issues
Found a bug? Want to request a feature? Open a GitHub issue. All contract code, deployment scripts, and the indexer are public there.
github.com/locklabsFor legal, partnership, press, or security disclosure inquiries. Security vulnerabilities should be sent to [email protected] with responsible disclosure details.
[email protected]Before You Reach Out
Common questions
I lost access to my wallet. Can you recover my lock?
No. LockLabs is fully non-custodial — we have zero access to locked funds. If you enabled transferable ownership when creating your lock, transfer it to a new wallet before losing access. There is no recovery path otherwise. This is a feature, not a limitation.
I think I found a security vulnerability in your contracts.
Please send it to [email protected] with full reproduction steps and any proof-of-concept code. We follow responsible disclosure and will work with you before any public announcement. We take all vulnerability reports seriously.
Can I get a partnership or integration listing?
Yes. Reach out via Telegram or [email protected] with details about your project and what kind of integration you have in mind. We list verified integrations in our documentation.
I want to build on your API. Where do I start?
Our developer hub has everything: REST API reference, smart contract ABIs, on-chain event schemas, and the full audit report. No API key required for public read endpoints.
Security disclosures
If you believe you've found a vulnerability in LockLabs smart contracts or infrastructure, please contact us at [email protected] before disclosing publicly. We will acknowledge all reports within 24 hours.